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Customer Relationship Management (CRM)

TreeShore put forward solutions for customer relationship approach, for all business models by a detailed research and analysis on various requirements and marketing analysis on present and future goals. We develop and customize CRM based on our client requirements with a unique processes which boost their business values.
 

What is CRM? (Customer Relationship Management)

Customer Relationship Management is a business strategy or processes that systematizes all the interactions between the organization and customers for successful business. It involves with technological support to categorize, computerize, and coordinate the former/existing or new customer data to generate quality leads with reduced management costs.
 

Benefits of CRM:

  • Increase the sales effectively by predicting the customer needs from the past purchases/queries.
  • It enables to make well-versed decisions and proper follow up at regular intervals.
  • Offers better customer service and builds loyalty among them.
  • Increases the customer satisfaction and helps to improve customer retention.
  • Attract more new customers and close deals by responding to customer queries.
  • Simplify the marketing and sales processes as well as reduces the customer relationship management expenses.
     

CRM Solutions:

At TreeShore, we offer two types of Open Source CRM Solutions.
 
         I.  SUGAR CRM

What is SUGAR CRM?

SUGAR CRM is a customer relationship management system which offers flexible and affordable solutions that help an organization to keep in touch with the customers, distribute sales data, close deals with customer satisfaction.
Sugar CRM  

                        

Features:

  •   Customer Support
  •   Marketing Automation
  •   Sales Force Automation
  •   Collaboration
  •   Platform
  •   E mail CRM Integration
  •   Reporting
 
        II.  vtiger  CRM

 What is vtiger CRM?

vtiger CRM is also a CRM system that offers various features such as product configurability and customization tools to meet the needs of the businesses on customer relationship approach.
Vtiger CRM Customization

Features:

  •   Sales Force Automation
  •   Inventory Management
  •   Customer Support and Service
  •   Marketing Automation
  •   Calendar and Activity Management
  •   Email Integrations and Extensions
  •   Product Customization
  •   Security Management
  •   Reports and Dashboards
     
Similarly every business model has its own specific requirements based integration and customization. TreeShore’s expert team is aware of CRM architecture and so we offer solutions based on every business models.

 

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